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ShoreTel Extends the Capabilities of IP Communications with Introduction of Technology Partner Program

Program Enables Third-Party Technologies to Easily Integrate with ShoreTel's IP Communications Platform
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SUNNYVALE, CA, June 25, 2007 - ShoreTel, Inc., a leading provider of enterprise IP telephony solutions, today announced the ShoreTel Technology Partner Program, a new program that offers an ecosystem of technology partners whose complementary products extend the capabilities available to customers of ShoreTel's IP telephony system. This program highlights ShoreTel's commitment to customer satisfaction by providing customers with additional hardware and software options that enhance their overall communications infrastructure and more fully leverage their network and voice system investment.

"Best-practice IP communications implementation includes tight integration with enterprise IT infrastructure and applications," said Steve Timmerman, ShoreTel's vice president of marketing. "This program allows us to achieve this vision by offering our customers proven partners and technologies they can leverage to take best advantage of the ShoreTel IP telephony system."

ShoreTel's Technology Partner Program enables businesses to maximize the investment in their converged network. With this program, ShoreTel customers can find and utilize the open interfaces of the ShoreTel system with partner-provided solutions across the enterprise. Already, solutions that provide secure SIP interoperability from Ingate Systems, Inc., hospitality messaging from DuVoice Corp., and call recording from Telrex, Inc. have been certified, and more are on the way. With the Technology Partner Program's ready-built integration documentation, customers have the information they need to quickly integrate these solutions into their communications infrastructure.

"ShoreTel's Technology Partner Program helps to speed customer deployments because it serves as a single resource for products like Ingate's SIParator® and SIP trunking solutions that are seamlessly interoperable with the ShoreTel IP-PBX," said Steven Johnson, president, Ingate Systems. "We are proud to add our award-winning products to the ShoreTel community of SIP-based VoIP solutions."

Membership into the program requires all companies to pass ShoreTel's interoperability certification testing in ShoreTel's test lab. Further, all partners are required to provide complete integration documentation that makes it easy for customers to leverage these solutions in their networks and in their business. These stringent policies make ShoreTel's Technology Partner Program a win for organizations seeking a flexible, scalable and customizable communications system that can be integrated with their enterprise infrastructure solutions.

Partners participating in ShoreTel's new program enjoy many advantages, including individual listing on ShoreTel's online partner product catalog, use of the ShoreTel Technology Partner logo in the market place, collateral opportunities, and interface briefings on changes to maintain compatibility and interoperability. Moreover, partners receive invitations to join ShoreTel's Channel Partner Summit, market with ShoreTel at industry leading events and host product information Webinars for ShoreTel resellers.

ShoreTel's Technology Partner Program members include: DuVoice Corp.; Ingate Systems, Inc.; Mediatrix Telecom, Inc.; Morgen Industries, Inc.; Telrex, Inc. and others. For more information about ShoreTel's Technology Partner Program, please visit

About ShoreTel, Inc.

ShoreTel is a leading provider of enterprise IP telephony solutions. ShoreTel voice systems provide customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. Founded in 1996, ShoreTel has achieved broad industry recognition for its technology and high customer satisfaction. For the last four years, IT executives surveyed by Nemertes Research, an independent research firm, have rated ShoreTel highest in customer satisfaction among leading enterprise telecommunications systems providers. A select, worldwide group of channel partners provide service and support. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit or call 1-877-80SHORE.

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